Why Your Spartn Invitation Link Isn't Working

What this article covers

If you opened a Spartn invitation link and were stopped before onboarding could load, the message you saw usually points to one specific issue. The good news is most invite problems are easy to diagnose.

Common invite messages and what they mean

Invitation Required

You opened onboarding without a valid invite code. This usually happens when the original link was copied incompletely or opened outside the full email button/link.

Invitation Not Found

The link is invalid, broken, or the original invite was removed. Ask your trainer to send a fresh invitation instead of reusing the old one.

Invitation Already Used

The invite was already accepted. In most cases, you do not need a new link. Sign in to Spartn with the same email you used during onboarding and go to your dashboard.

Invitation Expired

The invite is no longer active. Expired invites need to be replaced by your trainer.

Email Mismatch

The invitation was sent to a different email address than the one currently signed in. Sign out, log back in with the invited email, and try the link again.

Unable to Load Invitation

This is usually a temporary loading or network issue. Close the page, reopen the link, and try again on a stable connection.

How to fix the problem quickly

1. Open the original invite from your email instead of a copied partial link.
2. Make sure you are signed in with the same email address the trainer invited.
3. If the message says already used, go to your Spartn dashboard instead of retrying onboarding.
4. If the message says expired or not found, ask your trainer to send a new invite.
5. If the page failed to load, retry on Wi-Fi or cellular with a stronger connection.

What to send your trainer if you still need help

• The exact error message you see
• The email address you are trying to use
• A screenshot of the invitation page

That usually gives your trainer enough information to resend the right link and get you moving again quickly.